Refund policy

Hey there! Thanks so much for shopping with us — we’re thrilled. Before you dig in, here’s the scoop on our return policy:

No Returns or Exchanges...But

Because we sell food products, we can’t accept returns or exchanges — even if you pinky promise you didn’t take a sip. Once it leaves our hands, it can’t come back (you wouldn’t want secondhand tea anyway, right?).
However, if you really didn't like our teas, kindly let us know and we'll try and find a solution for you to be happy.

Something Wrong? Let Us Know Fast

If your item arrives damaged, or broken, please let us know within 48 hours of delivery.

Email us with:

Your order number
A quick description of the issue
A couple of photos (so we can investigate and make it right)

We’ll review it and do our best to make things better.

Before You Brew — Find Your Answers Here

What makes Mamie Marianne tea different?

We use only whole leaves, carefully selected for purity and natural goodness… No crushed dust or leftovers - just authentic, great tea and herbs. You can see the quality, long before the first sip.

Where is Mamie Marianne made?

All our teas and tea bags are carefully packed in our own facility in Italy. We do not outsource production. On top of that, most of our herbal teas are grown right in our own fields in Italy.

Are your tea bags environmentally friendly?

Our tea bags are fully compostable made from renewable plants like corn and sugarcane — never plastic. The string and tag are also biodegradable, and every bag is heat-sealed without glue, so your tea stays pure and planet friendly.